Terms & Conditions

Welcome to Casablanca Store. These Terms & Conditions govern your access to and use of casablancastore.net (the “Site”) and the purchase of products from Casablanca Store (“Casablanca Store,” “we,” “us,” or “our”). By using the Site, you agree to these Terms.

If you do not agree, please do not use the Site or purchase from us.

1. Who We Are

Casablanca Store operates the Site located at casablancastore.net.

We are an independent retailer. Brand names are used for identification of genuine products.

2. Acceptance of Terms

By accessing the Site, creating an account, or placing an order, you confirm that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy, Shipping Information, and Refund & Returns Policy, which are incorporated by reference.

3. Eligibility

• You must be at least the age of majority in your jurisdiction to purchase from the Site.
• You may not purchase for resale unless expressly authorized by us in writing.
• By placing an order, you represent that the information you provide is accurate and complete.

4. Account Registration & Security

• You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account.
• Notify us immediately of any unauthorized use.
• We may suspend or terminate accounts that violate these Terms or for security concerns.

5. Product Information & Availability

• We strive to display product colors, features, and sizing accurately. Actual colors may vary by device settings.
• All products are subject to availability. We reserve the right to limit quantities or discontinue products at any time.
• We may correct errors or omissions (including pricing) without prior notice.

6. Pricing, Taxes & Currency

• Prices are shown in USD unless stated otherwise and exclude shipping unless indicated.
• Sales tax will be applied where required based on the shipping address.
• For international orders, duties, taxes, and import fees may be collected at checkout or upon delivery as specified at checkout. You are responsible for any such charges.

7. Orders & Contract Formation

• Your order is an offer to purchase. We accept only when we dispatch the product(s) and send a shipping confirmation.
• We may refuse or cancel an order for reasons including product unavailability, suspected fraud, pricing or typographical errors, or violations of these Terms. Any amounts paid for cancelled orders will be refunded.
• Once an order has been placed, we may not be able to modify it. Please review your order carefully before confirming.

8. Payments

• We accept major payment methods as shown at checkout (e.g., Visa, Mastercard, PayPal). Availability may vary by region.
• By submitting payment information, you represent that you are authorized to use the chosen method and authorize us (or our payment processor) to charge the total order amount.
• Orders may be subject to verification checks to prevent fraud.

9. Shipping, Delivery & Risk of Loss

• Shipping options, costs, and estimated delivery times are outlined in our Shipping Information.
• Title and risk of loss pass to you upon delivery to the shipping address or carrier as permitted by law.
• Delivery timelines are estimates and not guaranteed. We are not liable for delays outside our control (e.g., customs, carrier disruptions, weather).
• Please inspect your order upon receipt and contact us promptly about any issues.

10. Returns, Exchanges & Refunds

• Our returns window, eligibility, and process are described in our Refund & Returns Policy.
• Items must be returned in original condition with tags and packaging. Certain items may be final sale for hygiene or other reasons, as noted on the product page.
• Refunds are issued to the original payment method once the return is received and inspected. Shipping fees are typically non‑refundable unless otherwise stated.

11. Promotions, Discount Codes & Gift Cards

• Promotions and codes are subject to specific terms (e.g., validity dates, exclusions, minimum spend) and cannot be combined unless explicitly stated.
• We may cancel or refuse promotional redemptions in cases of suspected abuse or fraud.
• Gift cards or store credits (if offered) are non‑refundable, not reloadable, and have no cash value except where required by law.

12. International Orders, Duties & Import Taxes

• International customers are responsible for complying with local laws and regulations regarding the import of goods.
• Depending on the destination, duties and taxes may be collected at checkout (DDP) or upon delivery (DDU). Details will be shown during checkout.
• Refusal to pay duties/taxes may result in the order being returned or abandoned. Any associated costs may be deducted from refunds where applicable.

13. Intellectual Property

• All content on the Site—including text, designs, graphics, logos, images, videos, and software—is owned by or licensed to Casablanca Store and is protected by intellectual property laws.
• You may not reproduce, distribute, modify, or create derivative works without our prior written permission.

14. User Content & Reviews

• If you submit reviews, photos, or other content, you grant us a worldwide, royalty‑free, transferable license to use, reproduce, modify, publish, translate, and display such content in connection with the Site and our marketing, in any media, with or without attribution, consistent with applicable law.
• You represent that you own or have the necessary rights to the content you submit and that your content does not infringe the rights of any third party.
• We may remove content at our discretion.

15. Prohibited Uses

You agree not to:

• Use the Site for any unlawful purpose or to violate any applicable laws.
• Attempt to interfere with the Site’s security or integrity, including introducing viruses, scraping, or reverse engineering.
• Engage in fraudulent activities, including purchasing for resale without authorization.
• Harass, abuse, or harm others, or post defamatory, obscene, or infringing content.

16. Third‑Party Links & Services

The Site may contain links to third‑party websites or services. We are not responsible for the content, policies, or practices of third parties. Your use of third‑party services is at your own risk and subject to their terms and privacy policies.

17. Limitation of Liability

To the fullest extent permitted by law, Casablanca Store and its officers, directors, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from your use of or inability to use the Site or products, even if we have been advised of the possibility of such damages.

In no event will our aggregate liability for all claims relating to the Site and products exceed the greater of (a) the amount you paid to us for the product(s) at issue, or (b) one hundred U.S. dollars (USD $100).

18. Indemnification

You agree to defend, indemnify, and hold harmless Casablanca Store and our affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys’ fees, arising out of or in any way connected with your breach of these Terms, your misuse of the Site, or your violation of any law or third‑party rights.

19. Governing Law

These Terms and any disputes arising out of or related to them are governed by the laws of the State of New York, USA, without regard to its conflict of laws rules. Your local mandatory consumer protection laws may also apply.

20. Dispute Resolution

Most concerns can be resolved quickly by contacting us at [email protected]. If we cannot resolve a dispute informally, you agree that disputes will be resolved in the state or federal courts located in New York County, New York, unless applicable law requires otherwise.

Nothing in this section limits your rights under mandatory consumer protection laws.

21. Changes to These Terms

We may update these Terms from time to time. Changes take effect when posted on this page with an updated “Last updated” date. Your continued use of the Site constitutes acceptance of the revised Terms.

22. Notices & Electronic Communications

You consent to receive communications electronically from us, including emails and notices posted on the Site. You agree that all agreements, notices, disclosures, and other communications that we provide electronically satisfy any legal requirement that such communications be in writing.

23. Miscellaneous

• Severability: If any provision of these Terms is held invalid, the remaining provisions will remain in full force and effect.
• No Waiver: Our failure to enforce any right or provision is not a waiver of such right or provision.
• Force Majeure: We are not liable for any delay or failure to perform due to causes beyond our reasonable control.
• Entire Agreement: These Terms, together with the policies referenced herein, constitute the entire agreement between you and Casablanca Store regarding the Site and products.

24. Contact Us

If you have any questions about these Terms or your order, please contact our Customer Service team:

For information on how we collect and use personal data, please review our Privacy Policy.